Privacy Policy

At Camp Grovia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal details: name, email address, phone number, and shipping address.
Order information: products purchased, payment method (Cash on Delivery only), and delivery details.
Communication data: messages, emails, or inquiries you send to us.
Technical data: your IP address, browser type, and browsing patterns on our website.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Contact you for order confirmation and delivery updates.
Respond to your inquiries or requests.
Improve our products, services, and website experience.
Send promotional offers or updates (only if you opt-in).

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share data only with:

Courier and delivery partners to complete your order.
Service providers who help operate our website or process communications.
Legal authorities if required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to improve your browsing experience. Cookies help remember your preferences and track website usage for analytics. You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You may:

Request a copy of your personal data.
Update or correct your details.
Ask us to delete your data (except when required for legal or order-processing purposes).
Opt-out of promotional emails at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:
📧 Email: [email protected]